Do I need to register to place an order?
Yes, you will need to register by entering a username and password before you can proceed to purchase.
How long will it take to receive my order?
Despatch for UK delivery is usually within 2 working days and delivery within 1-5 working days depending on the delivery option selected.
I have a problem when trying to place an order, can you help?
Please contact our Porsche Club GB online team with your order enquiries. Call them on: +44 (0)1245 382600 or alternatively email sales@allwag.co.uk
What payment methods do you accept?
We accept all major credit cards i.e. Mastercard, Visa, using the Global payments secure online payment system or you can pay securely via PayPal.
My delivery hasn't arrived, can you help?
Please contact our Porsche Club GB online team with your order enquiries. Call them on: +44 (0)1245 382600 or alternatively email shop@porscheclubgb.com
Where do I find the Returns Policy?
The Returns Policy can be accessed via the link 'Returns and Refunds', found at the bottom of the page.
Where can I find the Porsche code of conduct?
Our Porsche Club GB team are committed to providing exceptional customer service and support. Our help desk is here to assist you with any inquiries or issues you may encounter.
The help desk will be open Monday to Friday 8:30 – 17:30 excluding bank holidays. We value open communication and feedback, and we encourage you to reach out to us.
We very much support the Porsche Club GB code of conduct and in particular, we would like to emphasise that we will not tolerate abusive or rude behaviour towards any of our staff.
Our team is dedicated to helping you to the best of their abilities, and we believe that all interactions should be conducted in a respectful and professional manner.
If you have concerns or feedback, please express them in a constructive and courteous manner. We are here to assist you and are committed to supporting you to resolving any issues you may have.
The Porsche Club GB code of conduct can be found here Code of conduct | Porsche Club Great Britain (porscheclubgb.com)